best rate guarantee

The best place to book is here…

Book on thelhotels.com and get the guaranteed best rate at L Hotel Seminyak.

To ensure that you are always getting the best price, L Hotel Seminyak guarantees that the room rates on our website are the lowest on the internet. Within 24 hours of making a booking, if you find a lower qualifying rate published on another site with total room cost (including all taxes and fees), we’ll not only match it, we’ll discount it by 20% for your entire stay. Terms and conditions apply.

To make a claim, please complete our Best Rate Guarantee online claim form. Our representative will process your claim and contact you regarding your claim.

A. TERMS & CONDITIONS  FOR  BEST RATE GUARANTEE

If L Hotel Seminyak confirms the availability of the Competing Rate on the Internet, subject to room availability, L Hotel Seminyak agrees to match the Competing Rate for the same reservation, plus discount an additional twenty percent (20%) off the room rate for the duration of the stay being so reserved, subject to the following terms and conditions:

  • You must have a confirmed reservation made through our website www.thelhotels.com
  • You must find a lower publicly available price (“Lower Price”) on a non-L Hotel Seminyak booking channel for the Same Accommodations. “Same Accommodations” means the same room type, at the same hotel, with the same dates and length of stay, same number of guests, same designation as either cancellable or non-cancellable, same advance purchase policies, and the same terms and conditions governing the room price.
  • Submit your claim within 24 hours of making your reservation.
  • The Best Rate Guarantee does not apply to:
    • Unpublished, negotiated rates with corporations, travel agencies, groups, associations or other rates that are specifically agreed upon by L Hotel Seminyak, or other organization where the rates are specifically made available to a specific group of individual.
    • L Hotel Seminyak Best Rate Guarantee cannot be combined with other offers or promotions (including without limitation coupon promotions) and is void where prohibited by law.
    • Price disparities due to fluctuations, rounding, or differences in the currency exchange rates.
    • Hotel packages or travel packages which may include hotel, airfare, car rental, food and beverage offers or other similar packages or amenities.
    • Reservations booked or claims submitted within 24 hours of arrival at the hotel.

L Hotel Seminyak has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the Competing Rate is genuinely available and that the claim meets all terms and conditions. In case of dispute, L Hotel Seminyak’s decision is final.

B. TERMS AND CONDITION FOR  COMPLIMENTARY SPA MASSAGE & AIRPORT PICKUP

  • Website Pop-Up Promotion is valid for Direct Booking Only to our website and direct contact to our reservation (reservation@thelhotels.com) /li>